Sales Associate
J.McLaughlin, a high end women’s, men’s and kids retailer with over 140 stores nationwide, is currently seeking a SALES ASSOCIATE for our Southlake, Texas location! This is an exciting opportunity for someone with retail experience and a passion for classic and colorful American sportswear. We are an actively growing company with a great work atmosphere, incentive programs and benefits.
General Standards / Work Characteristics:
- Consistently practice the principles of the J. McLaughlin culture
- Maintain a positive and professional attitude at all times· Adapt positively to change
- Take accountability and ownership of actions in achieving goals
- Understand and represent our brand in a polished and professional manner
Essential Job Functions:
- Warmly welcome every customer and create an environment that is customer focused
- Assist customers in determining what best fits their needs and their personal style
- Maintain thorough knowledge of our merchandise and demonstrate product expertise during the selling process
- Understand and adhere to our standards of professionalism and service
- Demonstrate awareness and knowledge of personal and store goals
- Achieve personal sales goals and contribute to the achievement of the store’s goals
- Demonstrate accountability, reliability, professionalism, and a positive attitude at all times
- Utilize client book and customer reports to develop and maintain successful relationships with customers and drive sales
- Maintain knowledge of POS system and our general policies and procedures.
- Demonstrate knowledge of opening and closing procedures
- Participate and take an active role in store events and trunk shows.
- Participate in maintaining the cleanliness and general maintenance of the store ,stockroom and common areas
- Effectively and politely communicate with customers, supervisors, peers, other stores and our corporate office
Qualifications:
- Preferred retail or service experience
- High school Diploma
- Requires excellent verbal communication and interpersonal skills
- Strong knowledge of principles and processes for providing a high level of customer service
- Must be a team player