Main Job Objective
Achieve sales goals and develop lasting relationships with clients. These initiatives are achieved by providing the highest level of customer service.
- Meet personal and store sales goals
- Assist in the tracking, monitoring, and communication of business results
- Ensure all associates practice an elevated level of sales and service; lead by example. Follow the brand handbook
- Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
- Ensure all sales related policies and procedures are maintained
- Demonstrate an in-depth knowledge of the merchandise
- Maintain a keen interest in the fashion industry and market trends
- Ensure all associates provide the highest level of customer service
- Build and maintain repeat clientele by utilizing personal client books
- Resolve all client problems and complaints quickly and effectively
- Will maintain a positive and upbeat attitude at all times. Laughter is the best medicine.
- Empower yourself…watch how it will empower others.
- Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
- Support and assist in register usage and maintenance
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in inventories
- Assist in the implementation and maintenance of all merchandising/ visual directives. Partner with Store Manager and follow all direction per company standard
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Ensure deliveries are properly processed in a timely manner
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goal